Download an example of my contract below. Please use it as a guide for your own, don't just copy it (you have to do some of the legwork as well!). And since this is my own website, I'll insert a shameless plug here:
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I currently use Honeybook as my platform for contracts and estimates, but before that I used a good old fashioned Excel template. I typically don’t take on work that is only addressing envelopes anymore unless it’s for one of my own stationery clients, so most of my contracts have the inclusions on the example attached (although this pricing is a tad old, I raised it just a smidge as of the first of 2016). When I would work with a client for just calligraphy, the first portion of the contract would obviously be shorter. For just calligraphy, I include the following details on the first page:
Calligraphy style (including anything unusual like if it was diagonal), ink color, envelope color, quantity and price. I also obviously include the clients name, email, phone number, wedding date and fiancé’s name (I took them off this one for the clients privacy).
The reason I started including the envelope color in the details was that I would have several boxes of envelopes in my office at any given time, and it helped me remember which set was for which client ;)
For calligraphy only clients, I also used a slightly different contract template that didn’t include all the stationery jargon in the small print section. You can see the calligraphy only small print section at the bottom of the attached example. For calligraphy only, I would also include the address example page as well as the credit card auth form.
More recently, for my invitation clients, I started including the questionnaire in the contract. I used to send it separately, but I found it was easier to get it filled out and back from the client if I included it on the contract.
When I first started, my contract was pretty short and included things like the turn around time, please pay a deposit and a final payment…the basic stuff. Everything I now include in my contract is because something somewhere along the line happened with a client and I made sure to include it in the contract the next time around so it didn’t happen again (like a client complaining that the capital M’s were slightly different envelope to envelope, or that she didn’t like the way short addresses looked on the envelope, or blaming me because an envelope didn’t arrive at its destination). I have definitely have a few bad experiences with clients through the years, but I have found being extremely transparent and very professional helps a TON. I'm not saying my contract is foolproof, but it’s a good start. I'm sure there are more things I could stick in there, but this is what mine looked like at the end of 2015. (just to note: I copied and pasted from a few different places to give you an large example, if there’s typos, don’t worry about it since I don’t use this contract anymore!)