Process & Timeline
Please be familiar with our process and timeline detailed out below. When placing order with us, this knowledge is paramount to a smooth printing process.
Product lead time
Please allow for a two week lead time when placing orders for product. We do not offer rush orders for product through our makers, so please plan accordingly within your own creative process and client timeline.
Please order 20% additional product above your required count. Due to the temperamental state of handmade paper, we will lose a percentage to scuff marks that aren’t able to be recovered. In our printing process, we hand inspect each and every printed piece, removing scuff marks by hand with “paper surgery” tools.
Our makers are gracious enough to adhere to our timeline, but if your timeline is delayed for any reason, we’ll let you know immediately.
Our printing timeline begins once we have your product in hand as well as your files approved by our print department.
This is a strict timeline. If you do not have a month to allocate to sourcing and printing, then you’re barking up the wrong tree because we have ZERO sympathy for you and your inability to manage your own timelines (I was clearly in a snarky mood when I wrote this copy lol).
Print lead time
Our printing timeline begins once we have your product in hand and your approved files. Our standard printing turn around time is two weeks, so please plan accordingly. If you need to have your pieces turned around more quickly, a 10% or $150 rush fee will be applied to your order (whichever is greater).
We will update you as soon as your job is completed and ship the following business day. We strictly ship via FedEx and will not ship anything via USPS (because we like our packages to actually arrive when they’re supposed to).
Most of our projects will be featured on our M. instagram page both during their printing process and final stages so you can follow along!
Please keep your printing method in mind when you’re designing. All design work needs to fall 1/4 from the edges of the paper.
Please send us your files in a Dropbox folder to email@example.com named with your order number and business name. Within your Dropbox folder, please include the following items:
all files you’d like printed
the digital proof approved by your client
the moodboard for the design (this could be of your creation, from the client or planner, or a handful of images from pinterest that you feel embody the overall look and feel)
Please have each individual file named in the following format:
order number, business name, paper selection, quantity
We accept PDS and Illustrator files, no PDFs or JPGs. Please have your files organized and clearly labeled. Each file to be printed needs to be in it’s own file with the correct canvas size. If we can’t figure out your files, we’ll send them back to you for clean up. Your expected print time begins when your files are approved.
We will custom color adjust, calibrate, and hand inspect to best match the digital proof as well as the overall look and feel of your project.